Scan / Send / Deliver Instructions
For Very Fragile Pictures – Bring It In
FIRST - Don’t do anything to your image which may cause further damage such as: removing it from a sticky photo album or frame, trying to wipe off marks or dirt, trying to remove brittle images from frames, etc. It is best not to handle fragile pictures at all. Bring in your well-protected image, leaving it in the album or frame if necessary and we will estimate it immediately.
SECOND - If you bring in your original, we can copy your picture, while you wait if necessary, and you can choose your order and provide payment. Call for an appointment.
THIRD - We send you a completed digital file and any ordered options.
For Not So Fragile Pictures – E-mail it
FIRST – Ensure your scanner and picture are free of dust. Scan your image in full colour with all automatic scan features turned off and save as a high quality .JPG file. Scan using 100 dpi for prints and 600 dpi for negatives or slides. Then Email us with the image file attached, your name, contact information and specific instructions. We will contact you as soon as possible with your estimate, or if we have any questions.
SECOND – Re-scan your image this time using 600 dpi for prints and 3200 dpi for negatives or slides. For enlargements of your originals, call us to discuss higher resolution requirements. Then Email us with the image file attached, your name, contact information and order instructions, and provide payment.
THIRD - We send you a completed digital file and any ordered options.